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Customer Testimonials

I am a bit of a knife enthusiast. I have to say that this A.G. Russell Gunstock Lockback with Cocobolo Handles is one of the best knives I have ever purchased.  The action is clean and smooth.  The size and overall fit and finish is outstanding. The knife is super clean inside and out. This is one I will I pass down to one of my kids.  Worth every penny! Rating: 10/10.

Jeffrey Lanz Eugene, OR

Dear President of A.G. Russell Company,
I have been collecting knives for almost 60 years.  I do not normally hunt down a way to get out my extraordinary World Class  overall rare experience from a purchase or numerous purchases from anyone I do business with.  This memo is the result of my latest purchase this past week and how consistently fantastic from ordering to package receipt your company has earned my highest personal rating ever.

Your company is so buttoned up in EVERY AREA that allows this highest rating to be possible.  Please know I will be doing as much business possible going forward with the A.G. Russell Company - in all areas of product offerings - from New Knives - Knife Accessories - Russell’s for Men Catalogue Products & Cutting Edge Collector Knives.

I want to close by stating - PLEASE CONTINUE DOING WHAT YOU ARE DOING IN EVERY AREA FROM START (Order) to Finish (Product Receipt) & your Catalogues for Men (which is for Men & Women - because my wife grabs your catalogues before me for perusing & ordering ideas) and the Catalogue for Cutting Edge Knives.  Bottom line, I hope this memo
accomplished what I intended it for - to pass on GOOD NEWS - “That Good Thoughts - Good Actions Always Produces Extraordinary Results!”  — and I really hope other potential customers will give A.G. Russell a chance to experience the “Very Best” of what other companies just cannot execute.

Best Regards,
Martin M.

Martin M. Jacksonville, FL

I think the quality is great for the price but the design of the knife falls short of the mark!  the handle length is not suitable at ALL for a med- large hand.  therefore looks great sitting on my bookcase shelve but I would say it wont get used much.  Should it get redesigned  let me know and maybeI would give it another shot since the service seems to be good! Rating: 5/10

Kevin B. MANITOU SPRINGS, CO

Just wanted to thank you for your quick response to my return - that's good service - Denny
Rating: 10/10.

Denny K. Topeka, KS

Boker Arbolito Small Stag Handled Bowie--BO-A291S - I like everything about this knife except the blade is 6-1/2" and the handle is 3-3/4". The specs say 6" blade  and 4-1/2" handle, which would have been perfect given the re-drawing of the knife. The knife is perfect for a small hand (ladies) but not for medium to large size hands. I would make sure knives sent out were to spec. In this case the handle is too short for the average hand. Fair price for this knife, as it currently stands, is $125 @ best not the $175 that was paid. As stated in another review of this knife if this not the standard I will gladly send back for a replacement. Rating: 4/10

Jerome C. Oneida, TN

I received my replacement leather sheath yesterday.  It was the exact color that I wanted.  
Thank you for the rapid response and your  friendly customer service.
-Al

Al C. Golden Valley, AZ

AGR Featherlite one hand knife VG-10 General Purpose Imperfect/Seconds - Time is valuable. I'm spending too much of my time trying to figure out what is wrong with this "imperfect" knife. Writing may help in getting me to stop looking at it. I cannot find anything wrong with it. Rating: 10/10.

Joseph B. Suffolk, VA

The FeatherLite K-93C10 is VERY impressive to me, and I have owned hundreds of knives. The heat treat on the VG-10 is very good and the factory edge is the very best I have ever seen on a production knife. I see why it is called the featherlite. It is so very, very light. It is delightfully thin and slices very well. I dare say it is better than a similar knife that people have been bugging out about over the past few years. I am now a believer in the AG Russell brand. Rating: 10/10.

Freddie P. Dawsonville, GA

The 2-K93C Featherlite One Hand Knife -8A- It's too sharp! I cut myself practicing opening it! LOL Just kidding! Changes: Nothing. Seems like a great knife for general carry. I don't cut stuff much so I don't anticipate using it often but for casual carry, especially it being quite light, I will carry it regularly and see how it goes. Thanks for such a great inexpensive knife. Rating: 10/10.

Paul F. KANSAS CITY, MO

I just noticed that the "mirror finish" of my blade displayed what appear to be grinder marks on both sides. Unfortunate. Still, a nice knife overall. I'd prefer NOT to see crude grinder lines in the "mirror finish." Rating: 6/10
[This was a clerical error on our staff's part. The blade is a Satin finish not a Mirror Polish.]

Dwight R. Athens, GA

Boker Plus Steel Mariner - I’ve not seen many Boker fixed blades. This is only the second one in my possession. I should note first that the knife is very nice; but more on that in a minute. The sheath is a bit of a puzzle as the belt clip is worthless. How they came up with this design is a mystery. It is configured for horizontal carry with only two screws and is impossible to use effectively. I put the belt clip back in the presentation type box just in case this knife is ever sold. The new owner can at least have the benefit of seeing all the pieces and make his own decision. However, I have no intention of selling the knife. That may end up being my grandson’s decision when he inherits it.
As for the sheath proper, it retains the knife very securely so much so that the knife can be hung upside down. And there are loops and holes which will allow the unit to be mounted effectively on a back pack. As a dive knife, which this is, the alternative carry would need to utilize nylon straps with a buckle. As a defensive carry the only feasible method would be a nylon shoulder strap with locking hooks at each end secured in the two holes – one closest to the blade handle and the other at the sheath tip. The angle would provide a cross draw from a handle down and slanted position. This is quite effective though very obvious to observers unless you are wearing a button down something over it which, in hot weather, is not always ideal. Otherwise, the knife and sheath can be stored somewhere accessible as is. An alternative would be to purchase a leather or nylon aftermarket sheath to your liking. There are many available.
The knife itself is very nice. It is made of 440C steel which many folks today consider out of date compared to the new, expensive super steels. That’s a shame since 440C is and always was a very good steel and is inexpensive compared to today’s modern steels. For a dive knife it is ideal; and this knife is coated everywhere except the cutting edge with a titanium finish. The grip and feel of the knife is very nice. I would be reluctant to throw it, however, because the grips are only secured with two small screws. But as a fighting knife it should do well as a backup. Drawing it from the sheath requires a hefty pull since it is secured tightly; and that is why any carry method must be substantial unless you opt for a different sheath.
All in all, I rate the knife10, the sheath 5 and ½, and the belt clip 0. But for my purpose the knife is a keeper since I’m pretty good at improvising. Overall rating: 7/10.

John W. Brackettville, TX

Ceramic V sharpener - I like that I found an easy to use product that can actually sharpen my kitchen knives! I like how it is easy to store the rods in the base.  The whole thing is compact enough to be able to store easily, and big enough to sharpen big knives. I would have liked to have an eraser come with it. I didn't watch the whole video before buying so I didn't know I needed one. Apparently they are cheap but it would be so convenient to have it come as part of the product. Rating: 9/10.

Mikayla H. Roanoke, VA

Boker Plus Stag Hunter - I have never been a Boker fan; but this knife is probably the finest example of their work. I have several Spanish knives made in Spain and can attest to their beauty. This knife was also made in Spain. I'm a big fan of 440C steel. I am very pleased to have this very limited blade. Everything about it is spot on perfect including the sheath. Thank you for having it available. I'm certain others will enjoy it as much as I. Rating: 10/10.

John W. Brackettville, TX

Mantis Knives Gearhead in brass. OK, very cool knife. I was a 'Steam Punker' before there was such a term! This planetary gear knife fits the bill. The locking liner device did not work correctly and I had to bend the lock a little to make it work. The action is cool when not using the lever. I am old and have arthritis and the lever is a bit hard for me.  I realize the lever will be a bit stiff until broken in a bit. This is a lovely knife, and something I wanted for my collection. I will keep it in running order, that is a promise. Rating: 8/10

Kathleen E. Snowflake , AZ

I liked a lot about the boker, exclusive small stag bowie except the exceptionally short handle.  The stag is great looking the grind lines are great.  Fit and finish are excellent.  Sheath is well made.
Changes:
I would think one more inch of handle would be appreciated.  I wear a mens large glove size.  So it isn't like I have huge hands.  If you don't count the thickness of the guard the handle is only 3 3/4 incges long.  way too short. If  I just got a short one let me know and I will send this one back.                          
Rating: 5/10.

Raymond A. Weippe, ID

I’ve bought a few knives over the years from your company and enjoy going through your catalogs for possible purchases. Mr. Russell always raved about Mr. Dozier’s knives and his D2 blades. Recently I had seen a Dozier small game hunter listed on your Cutting Edge site and thought if its still there in April I’ll try to get it. Sure enough, last week it was listed with the 10% reduction. I called the store and asked about the knife. I left my number and got a return call and the knife was available. The people I dealt with could not have been more pleasant or efficient. I paid via charge card and the knife arrived yesterday , a Monday, only 3 days after ordering.  The knife is beautiful and I will NOT be returning it!
Thanks again for a great buying experience. If I’m ever in your part of the country I’ll be sure to stop in.

Stay safe, Steve B.

Steven B. Perry Hall, MD

Love it [Your Customer Service]!  Lost my sheath for my pearl & abolony agent knife. And one was found for me!  I was very, very pleased. Thank you! Have a blessed Easter, Rejoice for He is risen. James

James R. Hawthorne, NY

[Your Customer Service Representative] was great! Had a damaged blade tip on brand new Randall. Very disappointed in QC from what is supposed to be a world class maker. Called your company and reported issue. Individual was outstanding in getting me a return shipping label. Received replacement blade a week later. Happy now. Thanks you for excellent customer service.

Kirk H. Sandy, UT

WEB-HC301YD  War Eagle Copperhead - Very nice fit & finish overall. Especially for a knife of this price. There were some dark marks, on the bolsters, where they meet the scales. I'm guessing they are from polishing the transition too aggressively.
Changes:
Not much, except the bolster marks but that's no big deal. I only mention so you'll know. I have several Case and Buck knives and this knife is built just as good, or better.
Rating: 8/10

Jake W. Oak Harbor, WA

Randall Copper Companion - Beautiful Knife.  Randall Quality is hard to beat.  AGRussell is excellent to deal with.  Fast Shipping and great Prices!  Rating: 10/10

Gordy L. Lancaster , OH