Dear Russell knives:Keith M. San Augustine, TX
First off let me thank you for the great employees. They were helpful and patient! I had lots of questions and wanted to look at everything. The two sales ladies were great. I bought one of the A.G. Russell drop point hunter San Mai with Cocobolo scales (Discontinued). It's a beautiful knife, but the sheath is another issue. When I took it out of the wrapper and un-snapped the lower snap the snap broke. It is not a major big deal, I have a repair kit here and can replace the snap. I just wanted you to be aware of the issue. You have a great store, It's just a little too far from Texas. You could build number 3 in Texas. Thanks for letting me vent, (haha). Keith M.
Note from A.G. - Of course we offered to replace Keith's sheath, but he was happy fixing it on his own. And we only have the one retail store at this time.
Just received my Fruit Tester.... WOW! Big spey blade and super nice handle. As always, very impressed with the quality and value. A.G. Russell - You are the man!David G. Chattanooga, TN
I received my NY Special knife today. Thank you so much for your incredibly prompt response to my order. What a great knife!!! What a great price!!! I couldn't be happier with your product. The fit and finish of this knife and sheath are incredible. Extremely sharp as received. Very good and uniform grind/profile on the edge. Superb workmanship. Great job A.G. Russell. Many thanks - RandyRandal S. Avenel, NJ
I love it. (A.G. Russell Folding Cook's Knife II). I have been using it at home for all food prep duties while I get to know it. I bought it to take with me on the road as about six months of the year I'm away from home teaching workshops. I stay in apartments or hotels and one of the disadvantages of this experience is that they never supply a decent knife for food prep. The A.G. Russell folding cook's knife fits this need perfectly. It was extremely sharp out-of-the-box and I will be using my usual tools to maintain that edge. The depth of the blade means that cutting vegetables is easy and your knuckles are protected. The length of the blade is adequate to anything I've had to tackle so far. The handle is comfortable to use, the blade has a sufficient curve on it so that items like coriander and parsley can be minced by rocking, and the thickness of the blade means that it cuts cheese more easily than a knife with a thicker back.Kit L. Greenwell Point, Australia
I have purchased many items from you. The War Eagle Locking Liner Folder has become my favorite folder. The blade is excellent and the overall quality of the knife is outstanding. Unlike many folders that have a finger guard/ flipper/ protrusion in the area of the hinge, this knife is smooth and does not dig into my hand when grasping to remove from pocket.Thomas S. Veneta, OR
Dear A.G. --Matt G. Higganum, CT
Over the years I have purchased at least a dozen knives from you, and I have to say that my favorite is my most recent purchase, the carbon fiber-handle Light'n Bug.
Well done, A. G. and Goldie!
I just received a Folding Gent's Hunter II (in Cocobolo) and it is a stunner! The design and fit and finish are fantastic. I really like the simplicity of the design, but the subtlety of the shapely handle scales and minimalist pocket clip and the way it is integrated into the frame and handle are examples of great design, sort of the "less is more" philosophy of one of the great architects from the past. Was the knife "cheap".........no. Is it a great value at the price......... yes. A.G. and his Chinese Skunkworks can really hit em out of the park in terms of quality and value.Jim S. Port Orchard, WA
For the last 25 years I have been an avid and appreciative reader of your wonderful catalogs. Informative, pleasing to eye and soul, and a "must read" whenever they arrive...I can not express how much I have enjoyed and learned from your commentary on the history, manufacture and design of fine knives. Sadly, I have cancer that will soon end my connection with using and reading about cutting tools. However, looking through the catalog that arrived today still brought a smile to my face! Your new gentlemans pocket knife in particular struck me as a very fine design. Thank you so much for the joy of knives you have introduced me to.Craig V. Agoura, California
I have been dealing with A.G. and his company for over 30 years, and all I can say is, you can trust them. As their guarantee says, if, by some chance, you are not happy, they will bend over backwards to make you happy. In all this time, and through all those purchases, I have needed to send back a few items, over things beyond their control, but they took control, anyhow. I continue to buy from them for one reason only....TRUST....and that, my friends, is a mighty big word.Lance B. Macon, Georgia
Hey! I'm just seeing the Sharpening Videos for the first time. So happy to see A.G. since we'd never met. A.G., you're a cool guy! Thanks.Bill G. Topanga, California
The Serpentine Stockman is the best knife I have every owned. The Quality of workmanship is the best I have ever seen. You get what you pay for and more, which does not happen anymore.Mark U. Wichita, Kansas
I had a great experience with your company. I placed an order a couple of days ago and I received it in a relatively quick time frame. I am satisfied with the knives I ordered. It has been awhile since I ordered knives from your company, but I felt like I was dealing with an old friend and picking up where we left off. I plan on ordering more knives from you in the future. I have learned a lot about knife collecting and knives in general from you and that was very important when I first started out so many years ago.Dan R. Bountiful, Utah
Thank you for what you do for the knife community.
Aloha from Honolulu, HI. To the nice folks at AG Russell Knives - "Mahalo Nui Loa" (Thank you very much) for your expedient customer and mail service. I ordered a Spyderco Native 5 FRN Lightweight Dark Blue Folder on 09 Jun - Thursday. I received it yesterday (17 Jun - Friday) and am very happy with it! Please take care!Russell A. Honolulu, Hawaii
Just received my Black Dragon and wanted to tell you how pleased I am. I saw this knife in a review in Blade magazine and thought that there was no way it could be as good as they had reviewed it. Boy, was I wrong. This has to be one of the best $45 dollar knives I've ever bought. The weight is great, the handles, even being as thin as they are give a good grip and the blade size and shape are about perfect for me. Shaving sharp out of the box. Good even grind. Blade well centered in handles. Came with two pocket clips, but I think I will stay with the one that came on it. Gives an extremely deep carry, cant see anything but the clip in the pocket. Blade opening is a little stiff right now, but it is already getting smoother. Think I will wait a bit before I loosen it. Would maybe have liked to have a blade stop, but for anything all of us warehouse commandos need a knife for, it think it will be more than sufficient. I still can't believe this is only a $45 knife. If I had seen this in a store in person I would have gladly paid half again that much and thought I was getting a bargain. I have a couple of A.G. Russell knives I got a long time ago, I think they were called One Handed Knives. They have a stainless handle with the lock integral to the handle (newest One Hand knife version has scales and titanium). Back then, I couldn't afford much, but I got these because I thought they were really cool. Still think they are. I don't know why I forgot about you guys, but I know I'm going to have to start keeping a closer eye on A.G. Russell knives from now on. If you can turn out a knife like the Black Dragon for $45, I can't wait to see what you do next. Again, please accept my sincere apologies for losing track of you guys, believe me when I say it won't happen again. Also, thanks for the great service. Only three days (not counting Sunday) from the time I ordered till the time I received my knife from AR to GA. Great service. Thanks again for re-enlightening me to A.G. Russell!David V. Woodstock, Georgia
Rereading your guarantee in the latest catalogue inspired me to write. Your products are of such quality that one is hard pressed to put it to a test. I did lose a Dozier folder (very expensive) but that can hardly count. I bought your very first One Hand Knife (newest version) when it first appeared in the catalogue. Believe it or not, I once skinned a grizzly bear with it. The checkering has worn smooth on the brass stud, but it can still be opened satisfactorily.Dick S. Anchorage, Alaska
It has been a pleasure to watch your company grow and to have a few of your fine products.
I received my Sea Scorpion today. Wow fit and finish perfect. Ease of opening perfect, the blade flips right out. Lanyard hole, pocket clip, and an extra clip I guess so you could mount it at the other end where the Marlin spike is; both blade and the marline spike use the frame lock style. Great value for the money. Cool factor is 10+ but A.G., your name is so tiny, I wish it was bigger on the blade.Craig B. Trenton, Maine
I bought the A.G. Russell Small Dozier. What a great knife! I use a knife all day on the water and this one will be great.Peter T. Weston, CT
Good size, not to big. Nice weight and well made! I could not be happier.
I have talked with at least four different customer service representatives, and that is the reason I'm taking the time to send this message. I have never delt with such helpful and knowledgable group of folks. These people represent your name and you should be so proud of the job they're doing. I was truly impressed and felt compelled write this.Tom O. Kinnelon, NJ
The Viper Evolution was Perfect! Great lines, sits well in the handle, great functionality, terrific value. Holds it own against a hand made knife. I have also bought several of your Fox Champagne Sabers; great gifts! They were used at weddings creating great "Wow!" moments.Geoffrey F. Glastonbury, CT
Fantastic customer service. I had a couple question about shipping to Canada. Amy and Judy both answered my questions and were very friendly and professional. This is my first time doing business with AG Russell. And I would confidently do so again!Matt K. Kitchener, ON (Canada)