I was VERY PLEASED with your customer service! I have purchased several items from A.G. Russell, with which I have been completely satisfied. I recently purchased a knife sharpener with which I was disappointed. However, the level of customer service I received (a prompt return and refund,) was exemplary! I will continue to purchase from you, and sing your praises to friends and colleagues.Louis C. Newburgh, IN
The Keith Murr General Purpose Jigged Bone knife is absolutely amazing. I have never seen a Keith Murr made knife before and I am very impressed. The grinds are perfect, the bone handle is perfect. This man's workmanship is amazing. The pictures of this knife on the website do not compare to how nice it is when you actually have it in your hand. Perfect balance. I could not be more pleased! Changes: Nothing whatsoever. Rating: 10 I am pleased with your products. Your service was fantastic.Jared M. Waynetown, IN
The Pipe Knife is exactly what I wanted, and hoped for. A very good quality pipe knife, fit and finish are excellent, the blade is sharp enough to cut paper. Bone scales are well fitted and look classy. The only down side is my Victorinox classic gets booted from my pocket. Thank you for offering this option. I've been searching e-bay for older good quality pipe knives, but not anymore.Bruce R. Wichita, KS
I bought both yer Cowboy and Rancher pocket knives (both Discontinued) in yellow. I like the traditional yellow as when I was a boy and going to the hardware store with my Dad, would see lots of pocket knives with yellow handles. I am in my 60's now. Still like 'em. I keep the smaller of the afore mentioned Russell knives in my pocket each day. Larger one if out in the woods. Between these two knives do just about everything I ask. The steel works very well and the flat grind is done perfectly so as to slice well. Changes: Now, with everything else said about these knives, they would be perfect, PERFECT if you would also make them with the choice of 1095 steel. Would make an old man happy! Excellent knives though! Rating: 9/10Frederick F. Eau Claire, WI
I love the Behring Pocket Hunter! 10/10. This is an absolute little gem of a knife! Very nicely done. Qualitity of craftsmanship on both the knife and sheath are outstanding. Perfect for a fixed blade pocket knife. I have been a customer since 1960's when AG was working out of a little farm house in Springdale when I fist visited while living in Illinois. Have never been disappointed by any product I have purchased over the decades. Changes: Nothing on the knife. Possibly change the sheath clip to black for lower profile instead of the shiney nickel one. Otherwise, sheath quality is excellent.Jeff M. Los Ranchos, NM
I love my Dozier Yukon Skinner. 10/10Richard R. Braham, MN
A.G., Goldie, Family and Staff: I have been a customer of yours since 1997 and I think maybe even earlier. I have never been dissapointed in a purchase from your catalogs. Thank you for 20 years of exemplary service. Y'all are awesome.Robert B. Corpus Christi, TX
The A.G. Russell Dozier Combat Folder is a factory production knife of the first quality. The D2 steel blade is a thing of beauty. The design, blade geometry, finish and grind are the best I have ever seen. The Dozier locking system, engages both the top and bottom of the blade very securely. The fine tolerances achieved are excellent. The knife is very large, but rides comfortably inside the waist band on my hip. Overall, this is a great design, extremely well executed, and priced very competitively. Thank you A.G. RussellRandal S. Avenel, NJ
I wanted to say thank you. All too often we complain when something is wrong and not nearly enough when something is right. I have placed 3 orders recently. All arrived very timely, in great condition and the product, wow. A.G. Russell knives, Boker, Case and a few other brands - but all so beautiful! Thank you for your great service and product lines!Donald S. Pennsauken, NJ
I received my Randall Model 14 today. I'm blown away with the product. I appreciate your time and your enthusiasm in your service. When I buy another knife, I will contact you first! Thanks!Atonio T. Cayey, PR
I purchased your Russell Medium Lockback Barlow (Discontinued) several months ago and really like it. In fact I liked it so much I recently purchased another one! It is the only knife in my collection which I have a duplicate of. I really enjoy using the knife and wanted to let you know how much I appreciate it. I wish the lanyard tube was a bit larger but I used some smaller paracord and it works fine. Thanks again for a great product.Jeff E. Brookfield, MO
Thanks for offering such quality knives for these great prices!Bryan, F. United States
Your customer service representative was very kind and very helpful. She went out of her way for me and showed genuine concern.William L. Pensacola, FL
Dear AG Russell,Randy S. Avenel , NJ
I have always preferred to buy American products whenever possible. I've been very reluctant to purchase a knife made in China. To me, a knife is more than just a tool, they are an expression of who I am. They are that important to me. I received my Texas Ranger King of the Woods knife a few days ago. Any misgivings I had about a knife made in China are gone. This is a knife of the first quality. Beautiful fit and finish, superb blade, excellent grind, and shaving sharp out-of-the-box. The optional leather sheath is also superbly made - very high quality leather, expertly sewn, very tight and secure fit - like a fine holster.
Great job A.G. Russell!!! Thank you so much for bringing us the highest quality products at affordable prices.
I just received my Dozier Professional Guides Knife. I am very happy with both the knife & how quickly it was delivered.Joe R. Charlotte, NC
This is my second Dozier knife. I have a Canoe I bought directly from Bob in Atlanta a few years ago. I have knives from Jon Graham, Mike McRae, Newt Livesay, as well as knives from TOPS, Benchmade, CRKT, More, & that company that A.G. doesn't like, & I have to say that if anybody makes a better outdoorsman's knife than Bob I am unaware of it.
I have had the ceramic rods in the attached picture for some 40 years. For 40 years I have prayed that the rods would not break. I have traveled half way around the world with those sticks as they are the best sharpener I have found for keeping a knife maintained. I keep my Tony Bose made pocket knives with 440V steel blades razor sharp with those old sticks. And then you come with the perfect presentation for ceramic sticks. Thank you, thank you so much.Juan M. Miami, FL
Rust Free is not thin and watery, it goes on thick and stays on. Doesn't run-off and make a mess. The best rust preventative I have ever used. Period.Mike P. Chino Hills, CA
I thoroughly enjoyed the first 2 videos on sharpening. Looking forward to more.Tim W. Lacey, WA
Dear Russell knives:Keith M. San Augustine, TX
First off let me thank you for the great employees. They were helpful and patient! I had lots of questions and wanted to look at everything. The two sales ladies were great. I bought one of the A.G. Russell drop point hunter San Mai with Cocobolo scales (Discontinued). It's a beautiful knife, but the sheath is another issue. When I took it out of the wrapper and un-snapped the lower snap the snap broke. It is not a major big deal, I have a repair kit here and can replace the snap. I just wanted you to be aware of the issue. You have a great store, It's just a little too far from Texas. You could build number 3 in Texas. Thanks for letting me vent, (haha). Keith M.
Note from A.G. - Of course we offered to replace Keith's sheath, but he was happy fixing it on his own. And we only have the one retail store at this time.
Just received my Fruit Tester.... WOW! Big spey blade and super nice handle. As always, very impressed with the quality and value. A.G. Russell - You are the man!David G. Chattanooga, TN